Terms and Conditions

LAST UPDATED: 23.08.2026

This document is a draft based on common practice and on how the panel actually works. It is reviewed by the seller's lawyer before it takes effect.

This document sets out the terms between the seller identified below and the person or organisation using the Zensyno SEO dashboard. Opening an account and using the dashboard means you accept these terms.

1. SELLER

In this document "seller", "company" and "we" mean the legal entity above; "user" and "you" mean the person or organisation using the dashboard.

2. SCOPE OF THE SERVICE

Zensyno SEO is a web dashboard that tracks search engine rankings, runs keyword research, collects link and visibility data and turns that data into reports. The service is delivered over the internet and requires no installation.

The scope, limits and price of each plan are published on the pricing page. The features included in the plan you buy are shown on the checkout screen and on your account screen.

3. ACCOUNT

• The details you provide when opening an account must be accurate and up to date.
• You are responsible for keeping your login details confidential; actions taken from your account are treated as yours.
• You may add more than one user to a workspace; the workspace owner is responsible for how the added users use the service.
• We expect you to report any security issue you notice in your account to us.
• To use the panel you must be of legal age or authorised to act on behalf of a legal entity.

4. RULES OF USE

How the panel may be used is set out in a separate document: the Acceptable Use Policy. That document is an integral part of these terms.

• You may not use the dashboard for any purpose that breaches applicable law.
• You may not reverse engineer the dashboard, overload it with automated tools or open multiple accounts in order to exceed the limits.
• You may report the data you take from the dashboard to your own clients; you may not extract the data in bulk in order to build a competing product.
• You confirm that you hold the permissions required to track a site that is not your own.

5. PLAN, PERIOD AND PAYMENT

• Plans are sold as a 1 month subscription and the period starts the moment your payment is approved.
• The subscription renews on its own at the end of the period, and the renewal amount is charged to your saved payment method at the start of the new period.
• You can cancel your subscription whenever you want; the cancellation takes effect at the end of the period you have already paid for, and your access continues until that day.
• Cancelling, updating your payment method and viewing your invoices are all done through the subscription management link on your account screen, on the payment provider's secure screen.
• A payment record that is started but not completed within 7 days lapses on its own and you can start a new payment.
• When a renewal payment cannot be collected, a 7 day grace period is granted, and the dashboard works without limits during that time.
• If no payment is received by the end of the grace period the account is suspended: creating new records is closed, your login stays open and your data is not deleted.

Card payments are processed by Paddle.com Market Limited acting as the merchant of record. For those payments the purchase invoice is issued by Paddle, and the tax shown on the checkout screen is calculated and collected by Paddle as well.

Because Paddle is the merchant of record for this sale, its own payment terms also apply. Tax handling, invoicing and storage of the payment method sit with Paddle.

The conditions for refunds are collected in a separate document: the Refund Policy.

6. PRICE CHANGES

Prices may change. A change applies to payments started after it takes effect; the price of a period that has already been paid is not changed afterwards.

If we change the price of a renewing subscription, we notify your registered e-mail address before the change takes effect. If you do not accept the new price, you can cancel your subscription before the renewal date.

7. NO RESULTS ARE GUARANTEED

The dashboard is a measurement and reporting tool. No commitment is given for search engine rankings, traffic or sales results.

Data is collected from search engines and third party providers. Depending on how available the source is, measurements may be delayed or incomplete; missing measurements are completed as soon as possible.

8. CONTINUITY OF THE SERVICE

Access to the dashboard may be interrupted during maintenance, updates and faults. We try to announce planned maintenance in advance. Data collection may be delayed while the service is interrupted.

9. SUSPENSION AND TERMINATION

• If you use the service in breach of these terms we may suspend your account after a warning; in serious breaches no warning is awaited.
• The subscription management link on your account screen is enough to cancel your subscription; closing the account completely is a separate request.
• You may request the complete closure of your account from your registered e-mail address.
• You decide whether the closure takes effect immediately or at the end of the period you have paid for.
• After the account is closed your data is kept for 90 days; within that time you may ask for it to be exported or deleted.

10. INTELLECTUAL PROPERTY

The software, interface, texts and brand elements of the dashboard belong to the seller. The data you enter and the reports you produce belong to you; we process that content only in order to provide the service.

11. LIMITATION OF LIABILITY

The service is provided as it is, with the scope stated in your plan. No implied warranty is given as to fitness for a particular purpose, uninterrupted operation or the completeness of third party data sources.

We are not liable for loss of profit, loss of business, loss of reputation, loss of data or indirect damages.

In any case our total liability is limited to the amount you actually paid us for the 1 month period preceding the event giving rise to the claim.

Intent, gross negligence, damage to life and bodily integrity and liabilities that cannot be limited by contract fall outside this clause. If you act as a consumer, your rights under applicable law that cannot be limited by contract remain reserved.

12. FORCE MAJEURE

We are not liable for delay if the service cannot be provided because of events beyond our control. These include outages at infrastructure providers, network failure, cyber attack, natural disaster and official restrictions. If the obstacle does not lift within a reasonable time, either party may terminate the agreement.

13. ASSIGNMENT

You may not assign your rights and obligations under this agreement without our written consent. The company may assign the agreement in case of merger, division or transfer of business; in that case you are notified in advance.

14. GOVERNING LAW AND DISPUTE RESOLUTION

This document and the relationship arising from it are governed by the law of Montenegro.

The courts of Podgorica have jurisdiction over disputes.

If you act as a consumer resident in the European Union, the rights granted to you by the consumer law of your own country that cannot be limited by contract remain reserved; the jurisdiction clause above does not remove those rights.

Please contact us first at info@zensyno.com; we try to resolve requests without going to court.

15. CHANGES TO THESE TERMS

These terms may be updated. The current version is published on this page and applies from the update date shown at the top of the page. For a material change we send a notice to your registered e-mail address.

16. CONTACT

You can send us your questions about this document using the contact details above.