Where do I make the payment?
At the payment step, the provider's secure screen opens on top of this page. You enter your card details there, and the payment methods you can use are listed on the same screen.
When does my package become active?
The moment your payment is approved, the plan is applied to your workspace automatically. You do not need to do anything else.
Will I receive an invoice?
Yes. The payment provider issues the invoice as the seller and sends it to your email address once your payment is approved.
How is tax calculated?
The payment provider calculates the tax (VAT) at the payment step according to your country and shows it in the total. The provider also issues the invoice.
How do the right of withdrawal and refunds work?
Because plan access opens the moment the payment is confirmed, no partial refund is made for the remaining days of a period that has already started. Refunds are made in cases of duplicate charges, an incorrect amount, the service not being provided at all, or performance becoming impossible. The full conditions are in the
Refund Policy and
Terms and Conditions
documents; read both before you buy.
Can I change my plan later?
Yes, you can move up to a higher plan at any time and your data is kept exactly as it is.
What period does the amount I paid cover?
1 month period.
The period starts the moment your payment is confirmed and ends on a calendar month basis.
When the period ends the plan renews on its own and the new period starts at the same moment; the days you paid for are not lost.
Is a payment taken automatically at the end of the period?
Yes. The package is monthly and automatically renews at the end of the term; The renewal fee will be charged to your registered payment method. You can cancel at any time from the subscription management button on the My Account screen; After cancellation, your access will continue until the end of the paid period and no new collection will be made. A payment record that you initiate but is not completed within 7 days will automatically be terminated and you may receive a new connection.
What happens to my access when the period ends?
Access is not cut off at once. If payment does not arrive, you first get a 7 day grace period and the dashboard works without limits. At the end of that period the account is suspended: creating new records closes, your sign-in stays open and your data is not deleted. The limits are lifted the moment payment arrives. If the account is closed, your data is kept for 90 days.